Terms and Conditions for Payments

The use of a bank account as a method of payment on the Samsung SmartLife website is governed by these terms and conditions (the "Terms"). In addition, access to and use of the samsungsmartlife.com website are subject to the site's Conditions of Use and Privacy Notice. These Terms may be amended or updated from time to time, and such modifications shall become effective upon being posted on the samsungsmartlife.com website. Continued use of a bank account as a payment method following any such updates shall constitute your acceptance of the revised Terms.

By choosing to pay for your order using your bank account, you authorize us to debit your account for the total amount of your purchase, including all applicable taxes, fees, and shipping costs. You also authorize us to make additional debits or credits to your account as needed to correct errors, adjust your payment, or issue a refund.

You represent and warrant that the bank account you provide is capable of accepting debit transactions in the currency applicable to the Samsung SmartLife website you are using. You hereby authorize us to conduct any inquiries deemed necessary to verify the ownership, status, or standing of your bank account, including but not limited to obtaining credit reports or conducting other credit-related checks. We reserve the right, at our sole discretion and without prior notice, to suspend, revoke, or restrict your ability to make payments via bank account at any time and for any reason.

In the event that a payment made via your bank account is returned unpaid for any reason (including, but not limited to, insufficient funds), you authorize us to reinitiate the debit at our discretion. Your financial institution may impose fees, including overdraft or insufficient funds charges, for each failed transaction, and you acknowledge that such fees are your sole responsibility.

If any portion of the payment remains outstanding after one or more attempts, you further authorize us to charge any other valid payment method associated with your account for the unpaid amount. We reserve the right to pursue any lawful means, including collection activities or legal action, to recover amounts owed. You agree to be responsible for all costs incurred in connection with such recovery efforts, including, but not limited to, reasonable attorneys’ fees and court costs.

1. How can I make a payment for purchases on Samsung SmartLife?

Samsung SmartLife offers multiple secure and convenient payment methods for your ease. We work only with trusted payment partners who use advanced encryption technologies to keep your transaction details safe and confidential.

You can choose from the following payment options: Cash on Delivery (COD), Card on Delivery (within Kathmandu Valley), Fonepay, Online Card Payments (Visa, MasterCard, SCT, Union Pay, American Express), and E-Sewa.

2. Are there any hidden charges when I purchase from Samsung SmartLife?

No, there are absolutely no hidden charges. All product prices listed on Samsung SmartLife are inclusive of VAT. What you see on the product page is exactly what you pay.

Please note: delivery charges may apply depending on your shipping location and will be clearly communicated at checkout.

3. What is Cash on Delivery (COD)?

Cash on Delivery (COD) allows you to pay in cash when your order is delivered. It’s a simple and convenient option if you prefer not to use digital payment methods. Just place your order online and pay in cash to the delivery personnel when your product arrives.

4. Can I pay by card at the time of delivery?

Yes, our delivery personnel carry portable card machines for your convenience. You can pay using your debit or credit card at your doorstep. Please note that the Card on Delivery option is currently available only within the Kathmandu Valley.

For any further assistance, feel free to contact us at [email protected].